Explain what you want to accomplish
Briefly describe your problem, desired outcome, and when or how often it occurs.
HEALTHLIGHT SUPPORT
HealthLight
Support Center
Here is the official support page for HealthLight. Whether it is user experience, account and data, privacy issues, or subscription-related matters, we are willing to help you handle it more clearly.
Use and feedback
If you encounter any questions, abnormalities or new suggestions when using HealthLight, you can tell us through product feedback.
02Accounts and Data
If you need assistance with account, synchronization or data-related matters, please contact the support team via the official email.
03Privacy and Rights Request
Learn how we process information, or submit privacy-related requests for access, correction, deletion, etc.
04Subscriptions and Billing
App Store subscription, payment, refund, and billing records are managed by Apple, and assistance is available through Apple Support.
Let us help you faster
When sending a support request, the following information can help us understand the problem more effectively. Do not send passwords, verification codes, complete health records, or other unnecessarily sensitive information via email.
Provide necessary technical information
If convenient, please attach the HealthLight version, iOS version, device model and reproduction steps.
Waiting for our reply
We will review your request as soon as possible; if we require further information, we will contact you via the email address you used to contact us.
IMPORTANT
HealthLight does not provide medical diagnosis, treatment recommendations, or emergency services.
If you believe you or someone else is facing a medical emergency, please contact local emergency services or a qualified medical professional immediately rather than waiting for a response from app support.
Official support email
HealthLight's support requests, account issues and privacy-related communications can be sent to the following Baiheng Technology official domain name email address.